Kansai Paint enhances its customer experience at Dubai Festival City
kansai’s kiosk is designed to create a more personal engagement and interaction with the customers
Dubai, August 25, 2015: Kansai Paint, a global leader in the paints and coatings industry, has elevated the look and feel of its kiosk at Dubai Festival City, Dubai with the aim to provide a wider focus on its innovative design offerings and wide range of inspirational colours. The newly refurbished kiosk, conceived and laid out as an exclusive and sophisticated customer touch point, lays deeper emphasis on the high-quality product and service offerings of Kansai in an interactive and friendly setting.
The refurbishment is in keeping with Kansai’s increasing focus on the Middle East market where it aims to bring its vast range of textures to a larger audience.
Stylishly spread out on the second floor of the mall, the kiosk offers a relaxed and hassle-free touch point to book personal consultations with Kansai’s colour experts for tailor-made exclusive solutions. The kiosk is aimed at offering an optimum convenience of access and variety to those on a quest to find the ideal paint solution for their homes.
Mr. Syed Ameer Hamza Hasan, CEO of Kansai Paint MENA & CIS, said, “At Kansai, we are keenly attuned to what our customers need in terms of exclusivity of paint solutions and service. The kiosk at DFC is designed to cater to these needs where we have ensured that their experience of shopping for paints is explicit and totally stress-free.
“Kansai Paint has always been innovating ways to be accessible and closer to customers and having a kiosk at a destination that grows in popularity will definitely promote our mission,” he added.
Staying true to its Japanese roots, Kansai focuses deeply on quality and service at the elegantly laid out set up at the store. A clever display of its most popular colours and textures greet customers at the kiosk, giving them inspiration, guidance and assistance to paint their homes.
The paints at Kansai are diverse in their ability to cater to the multinational populace in Dubai. Every paint type is widely researched and made a part of the Kansai colour palette to assure perfect quality for the buyers. Using a 360-degree service approach, Kansai ensures a thorough painting experience right from selection to allocation. Customers can benefit from Kansai’s expert Colour Consultancy Service at the kiosk where professional advice would be given on color combinations, materials and décor ideas. Moreover, they can book a home consultation with Kansai’s color expert for customized color solutions for their home makeover, helping them accomplish a highly desirable and harmonious color flow for their walls.
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