Department of Economic Development – Ajman to launch ‘Customer Happiness Week' starting April 9, 2017
UAE, April 5, 2017- The Department of Economic Development - Ajman has revealed the completion of all preparations for the coming launch of its ‘Customer Happiness Week’ initiative which is set to kick off on April 9, 2017 and will run until April 13, 2017 at the Al Hamidiyah Customer Service Centre. The exciting weeklong celebration is expected to help further drive DED-Ajman's commitment to enhance and reinforce channels with customers, identify the challenges they face and help develop solutions to ensure their happiness, which is the ultimate goal set by the wise leadership of Ajman.
Activities planned for the celebration include the implementation of smart educational platforms that have been designed to introduce the use of electronic services--positioning them as a strategic tool to ensure customer happiness. ‘Customer Happiness Week’ will also see the holding of a series of meetings between employees and customers to further reinforce communication channels between them. A special program is also set to take place to honor customers who have made very resourceful suggestions and also to give recognition to the key contributions and excellent performance rendered by some of the department's employees, especially in their efforts to address customers' needs. DED-Ajman will also be conducting a survey to measure customer satisfaction for the quality of services provided, with the highest levels of excellence and innovation in check.
Majed Nasser Al Suwaidi, Director of Customer Relations Department said, “‘Customer Happiness Week’ represents our long standing commitment to support national efforts to enhance people's happiness and ensure society's wellbeing. The celebration is inspired by the goals and objectives set forth in ‘Ajman Vision 2021,’ particularly in the move to build a happy society through the achievement of customer satisfaction and to inspire those working in the government to perform excellently and provide world-class high-quality services.”
“This weeklong celebration proves that DED-Ajman remains steadfast in its commitment to strengthen communication channels with customers and deliver services that meet their expectations, which are essential factors to achieving their happiness and satisfaction. The event also consolidates our efforts to play a significant role in the move to build a prosperous economy and ensure the wellbeing of Ajman residents. We are looking forward to providing a unique and distinct experience for customers in the service centers, which is in line with the directives of His Highness (H.H.) Sheikh Ahmed bin Humaid Al Nuaimi, Chairman of DED-Ajman, to conduct customer transactions with speed, accuracy and efficiency with the highest standards of quality. We are working continuously on the development of our services and programs based on a national vision and strategy to ensure happiness and welfare for the residents and the society in Ajman,” concluded Al Suwaidi.
Home >> Government, Legal & Humanity Section
UAE Food Bank and Taya Art Production launch ‘Cook of Thousand Meals' initiative ...
Dubai Police claim wheelchair basketball crown at 11th Nad Al Sheba Sports Tourn ...
Mercato Hosts Special Iftar Event for Students of Determination from Rashid Cent ...
Tag Heuer Ambassador And Skateboarding World Champion Sky Brown Soars Above Towe ...
Students of Sharjah Performing Arts Academy Perform Their Own Production and Exe ...
Ski Dubai, in partnership with Dubai Sports Council, to host DXB Snow Run on 19 ...
Lola Cars returning to top-tier global motorsport with technical partners Yamaha ...
Nissan Becomes First Formula E Manufacturer To Commit To Gen4 Until At Least 203 ...
Mandarin Oriental And Its Global Celebrity Fan, Alia Bhatt, Host The Hope Gala, ...
Hotel Indigo Redefines Art Experience with Launch of Keerthana's First Supper
Roghani, Golestan claim Padel crown at 11th Nad Al Sheba Sports Tournament
ADNOC Distribution Shareholders Approve New Five-Year Dividend Policy As Company ...
flydubai adds two destinations in the Kingdom of Saudi Arabia
Media Statement on the occasion of Zayed Humanitarian Day: Humaid Al Dhaheri, Ma ...
Snap, Savour and Win: Dubai Food Festival and Gulf Photo Plus Launch Photograph ...
Greenpeace MENA Reveals North Africa's Polluters- Time for Urgent Action!
Hotpack Global MD emerges Founding VC of Paper and Tissue Business Group at Duba ...
Dubai Shopping Malls Group Set To Delight Shoppers With New ‘Shop. Scan & Win' E ...
Power to progress: Kia K4 next-generation compact sedan sets new design standard ...
Etihad Rail signs agreement for waste management services with BEEAH Group