September 13, 2017: Archinnova, a leading innovative business technology consulting and implementation firm, has been selected by the Mohammed Bin Rashid Housing Establishment (MRHE) to help fully automate its Application Delivery Lifecycle. The company has been appointed by MRHE as a system integrator and is tasked with educating, implementing and supporting the installation and application of the ‘DevOps Solution.’ The move has positioned MRHE among the first government entities in the Middle East region to implement end-to-end, best in breed ‘DevOps Solution,’ which in turn can help in achieving Agile software development status in practice, culture and technology.

The MRHE vision is aimed towards providing a house for every citizen, thereby ensuring happiness and helping them improve their quality of life. As part of their efforts to achieve this vision, MRHE is looking to reinforce their housing policies and set a strategic goal of providing around 15,000 versatile housing services by the end of 2020. Utilising DevOps will allow MRHE to enable an internal IT organization to allow the deployment of newer e-services to its customers; encourage better interaction with customers and increase service quality, especially in handing client feedback, complaints and suggestions with high efficiency and productivity.

MRHE believes that client satisfaction is an essential aspect to their success and the adoption and utilization of DevOps will prove to be highly advantageous for them--as it urges both development and operations teams to closely work together in order to drive in a better understanding of their respective processes and challenges. In line with this, Archinova has detailed a holistic approach to MRHE’s software development lifecycle (SDLC), which translates to improved service delivery and faster recovery of any service failure. Archinova has further expressed its commitment towards delivering the deepest integration into application Lifecycle & Continuous Delivery for MRHE--positioning itself as an integral part of the DevOps toolchain to automate quality checks, proactively identify performance issues, and ensure confident delivery without sacrificing quality.

“Dubai is currently in the process of transformation, integration and innovation, with happiness being the core of its success--an integral element to the vision of His Highness (H.H.) Sheikh Mohammed Bin Rashid Al Maktoum, Vice President and Prime Minister of the UAE and Ruler of Dubai,” said Talal Ahmed Ali, IT Director, MRHE. “Our mission is to achieve stability and drive in development through the provision of diverse and easy housing solutions to UAE nationals. We have selected Archinnova to help fully automate our processes and develop a complete Agile culture that covers all levels of management. Our partnership with Archinnova gives MRHE the confidence and preparedness to respond to changing business requirements and customer needs that will result in customer satisfaction and higher levels of happiness.”

For the MRHE IT team, the implementation of Archinnova's DevOps solution will include continuous software delivery, easy to manage applications and a faster resolution to problems and issues. Utilization of 'DevOps' can drive close to 67 per cent reduction in resource demands on the application release team and process; around 75 per cent the relative hours needed in repairing defects per environment and post an 82 per cent reduction in application deployment time. Meanwhile, the implementation of the solution will also drive in a cultural edge to MRHE operations like happier and more productive teams, increased employee engagement and the presence of more professional development opportunities. Metrics wise, its use will see 200 times more deployments, 24 times faster recovery and three times lower change failure rates.

“Archinnova is proud to bring and implement the 'DevOps Solution' for MRHE, which encourages innovation through collaboration. The successful collaboration between development, operations and business teams remains the formula for success for a best customer experience. The implementation of 'DevOps Solution' offers faster delivery of features, a more stable operating environment, improved communication and more time to innovate,” concluded Diyaa Zebian, CEO, Archinnova.

The integration of DevOps into MRHE’s operations and culture is expected to enhance the organization’s overall performance, drive improvements in its software delivery chain in order to help achieve higher levels of happiness among customers.  DevOps has become the latest trend for many corporate giants including Amazon, Facebook, Target, and Adobe--who have all become believers. In fact, Amazon has recently adopted a ‘You build it, you own it’ culture where developers of a service are responsible for its operations throughout the lifecycle.