Most Companies Have Big Gaps Between AI Ambition and Execution, MIT Sloan Management Review and Boston Consulting Group Study Finds
- Three-quarters of respondents believe AI will enable their companies to move into new businesses. Almost 85% believe AI will allow their companies to gain or sustain a competitive advantage.
- Only about 15% of survey participants believe AI is currently having a large impact on their organization’s offerings and processes, but about 60% expect these effects to occur within just five years. Most organizations foresee sizable effects on information technology, operations and manufacturing, supply chain management, and customer-facing activities.
- More than 80% view AI as a strategic opportunity while almost 40% see AI as a strategic risk as well. A much smaller group (13%) does not view AI as either an opportunity or risk.
- Pioneers (19%): Organizations that understand and have adopted AI. These organizations are on the leading edge of incorporating AI into their organization’s offerings and its internal processes.
- Investigators (32%): Organizations that understand AI but are not deploying it beyond the pilot stage. Their investigation into what AI may offer emphasizes looking before leaping.
- Experimenters (13%): Organizations that are piloting or adopting AI without deep understanding. These organizations are learning by doing.
- Passives (36%): Organizations with no adoption and little understanding of AI.
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