Interoperability, Not Technology Will Drive Smart Communities Development say UAE Consumers
- In the UAE, more than half (54 percent) cited interoperability as a key factor to support the success of any smart community initiative. Furthermore, more than a third (39 percent) cited sensors and connected devices i.e. IoT as a vital enabler of success. These were ranked as higher importance than internet-based infrastructure i.e. cloud (38 percent), next generation mobile connectivity (36 percent) automation through machine learning and artificial intelligence (31 percent), and cybersecurity (30 percent).
- Twenty-nine percent of those surveyed said that the local authority or government should be primarily responsible for the security of all devices, services and data within a smart community. More than a quarter (26 percent) said this responsibility should lie with network operators and service providers. Together, this represents more than half of the respondents and highlights the need for a joint approach to ensure the successful acceptance of any smart community project.
- Better access to public services and information was the primary benefit, cited by more than half (58 percent) of respondents, followed by increased public safety and improved emergency services (50 percent), environmental improvements (48 percent) and services that enhance lifestyle (44 percent). Four percent said they did not know what benefits a smart community project could bring, reflecting the need for education.
- When asked how they would expect the connectivity across smart community services to be achieved, over four out of ten (42 percent) said that it should be “a collection of network service providers relying on common standards”. However, a quarter (25 percent) said it should be a single network that is owned and operated by the local authority/government and 12 percent cited that it should be a single provider commissioned by the local government.
- When it comes to the potential challenges of implementing a smart community project, data privacy (46 percent), cost of implementing and running extensive systems(40 percent) and data and infrastructure security (39 percent) were highlighted as the top three concerns.
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