Dubai, United Arab Emirates, January 28, 2019:  His Highness Sheikh Hamdan bin Rashid Al Maktoum, Deputy Ruler of Dubai, UAE Minister of Finance and President of the Dubai Health Authority (DHA) launched today the Tawreed Artificial Intelligence (AI) system during his tour of the 44th edition of Arab Health Congress.

H.E. Humaid Al Qutami, Director General of the Dubai Health Authority said, “DHA is proud to become the first Government entity to implement AI in the Purchasing and Contracts process. Introduction of AI is in line with the UAE Strategy for Artificial Intelligence (AI) and the DHA AI strategy. We are keen to foster the use of technologies such as AI not only for service provision in the medical sector but also across other areas such as health management and supporting sectors.”

Ahmed Abdullah Saleh Al Nuaimi, CEO of Joint Corporate Support Services at the DHA said, “The introduction of this system has greatly enhanced efficiencies. Each process takes lesser time. After the introduction of this system, the approximate time per process is one hour, compared to 60 hours. The AI system is also cost saving and is 100 per cent accurate.”

Al Nuaimi added, “Currently this is the first phase and we have implemented the system across the Purchasing and Contracts department. In the second phase, we will implement it across the Finance and HR departments.”

Ayesha Al Mehairbi, Director of Purchasing and Contracts Department at the DHA said that the system has led to employee efficiency. “It has reduced the number of staff needed by 40 per cent, and these employees have been deployed across other areas across the Authority. Overall, the system has led to enhanced efficiencies; it saves time, effort and creates a paperless and smart environment in line with the vision of the Government of Dubai.”