Dubai – 23 Feb 2019: Dubai Customs announced its strategy to tie its plans to the eight principles of governance, endorsed by His Highness Sheikh Mohammed Bin Rashid Al Maktoum, Vice President, Prime Minister and Ruler of Dubai following 50 years of success and achievement that characterized His Highness’s tenure.

Immediately after the eight principles were announced, Ahmed Mahboob Musabih, Director of Dubai Customs ordered the formation of a work team under the supervision of Strategy and Corporate Excellence Department. Work started immediately to tie Dubai Customs indicators and initiatives with the eight principles.

We firmly follow the wise vision of our leadership and the great expectations of turning Dubai into the smartest and happiest city on earth, says Musabih.

Dubai Customs was the first government department to perform electronic transformation in 2013, and they topped the client happiness meter 2018 with 97.5%.

Director of Dubai Customs pointed out they support the fulfilment and realization of the eight principles through hard work and dynamic planning in support of trade, investment and tourism. Dubai external trade made AED 965.3b in the first 9 months of 2018 despite volatility and instability in the world markets. Number of customs transactions rose by 7% to 9.6m transactions in 2018, from 9m transaction in 2017. Dubai Customs made 2659 seizures across their centers.

“Plans at Dubai Customs have been built on an ambitious strategy 2016-2021 which supports innovators and encourages uniqueness. We urged different departments to create new sectors and diversify work. We work now on an ambitious digital trade project which, we expect, will increase our revenues and supports Dubai’s 10X leading plan” says Musabih.

On his part, Ahmed Abdul Salam Kazim, Director of Strategy and Corporate Excellence at Dubai Customs said they have put plans in place to tie work to the eight principles in cooperation with different departments.

“Following the vision and directives of our wise leadership is a priority for us. Adopting the call of His Highness Sheikh Hamdan bin Mohammed bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of the Executive Council will help us maintain our position as a leading department in the emirate. Thanks to this, we have won as the best government department that supports EXPO 2020 in the 21^st edition of DGEP 2018, in addition to 18 awards in innovation”.