Etihad Airways and Elenium Use Ground-breaking Technology to Revolutionise the Travel Experience
- Passengers check-in to their flight and register their biometric data on their mobile device before arriving at the airport, reducing queues at the airport.
- Using AI, new baggage-drop terminals scan and memorise each suitcase placed on the belt and assign it to the guest reservation, removing the need for tagged luggage.
- Using biometrics, passengers are identified and offered a personalised duty-free shopping experience through a voice interactive display, catered to the individual’s interests and needs, and also utilising floor space efficiently.
- Customer Service Kiosks are available throughout the terminal to assist with airport information, provide ancillary opportunities, and because the kiosks are portable, disruption management.
- Passengers will board their flight by walking through boarding channels which will automatically validate them without the need for a printed boarding pass - a faster, safer system.
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