Search DubaiPRNetwork.com

Home >> Government, Legal & Humanity

Commentary by HE Sultan Butti bin Mejren on the Customer Happiness and Mystery Shopper Index surveys

Commentary by HE Sultan Butti bin Mejren on the Customer Happiness and Mystery Shopper Index surveys

Monday, January 20, 2020/ Editor -  

Share

Home >> Government, Legal & Humanity

HE Sultan Butti bin Mejren
Director General – Dubai Land Department

At Dubai Land Department (DLD), we followed with unprecedented care the results of the Government of Dubai Customer Happiness and Mystery Shopper Index surveys. We support and value the Dubai Executive Council's Government Excellence Program under the supervision of HH Sheikh Hamdan Bin Mohammad Bin Rashid Al Maktoum, Crown Prince of Dubai and Chairman of Dubai Executive Council. we would like to emphasize the constants that guide good leadership. We would like to affirm the constants that drive our wise leadership, especially those that aim to raise customer happiness and their satisfaction with the services provided, embodying them in development initiatives that guarantee the improvement in the government performance system.

In this context, after having embarked on a journey of digital transformation in all its services, with the launch of the Dubai REST and other smart platforms, DLD is absolutely sure of its ability to provide comfort and happiness to its customers, reaching out to them at any time and place, to continue to strengthen our ranking on the list of government service providers, not only to obtain a high rating from our customers, but also to contribute to the UAE’s preparations for the next fifty years, recording our fingerprint on the pages of our future development.

Such studies based on the best transparency and integrity standards are the primary incentive on which we rely to develop our services, and learn about our customers' satisfaction with our operations, and we will immediately integrate them into all of our future strategies, and amend and develop our current plans according to the data provided by the studies. If we add to all this our endeavours to employ the finest technologies of the age, including blockchain, artificial intelligence, and robotics, then our future looks brighter for our customers to enjoy the best, and rank first in performance.


Previous in Government, Legal & Humanity

Next in Government, Legal & Humanity


Home >> Government, Legal & Humanity Section

Latest Press Release

DHA Announces Implementation of Diagnosis-Related Group (DRG) for the Health Sec ...

New Italy Visa Application Centre Opens in Dubai

WTTC Launches New Report on the Future of Travel & Tourism in a Post-COVID World

Heads of Ajman Municipality and Ministry of Climate Change and Environment Inspe ...

Mrs Cynthia Bou Khalil Shares Weight Loss Tips To Help Improve PCOS Symptoms

How Smart Wearables Are Contributing Towards Your Fitness And Well-Being: HUAWE ...

Dubai Teenager Climbed Up and Down Stairs at Home With Rio on Her Back

Abu Dhabi's Return to Fight Island Breaks UFC Viewership Records With Adesanya V ...

Rich Egyptian Archive of Photos, Artifacts, and More Comes to NYU Abu Dhabi Libr ...

2021 Cadillac CT4 and CT5 Add More Tech, Safety and Design Elements

Winners of First Voices of Future Generations Writing Competition Announced

ACME Intralog Partners With Kardex Remstar to Ease Pressure on Regional Warehous ...

Value of Dubai Chamber Member Exports Up 7.4% in June-August 2020

Trina Solar's Vertex 600w/550w Series Ultra-High Power Modules Pass Tüv Rheinlan ...

Six Sports Establishments Fined at Weekend for Non-Compliance with COVID-19 Prot ...

WCU: Commodities Lower on Dollar Strength; Silver Hardest Hit

#pinktober: The Ritz-carlton, Dubai Raises Funds and Awareness for Breast Cancer ...

Intersec Moves to 2022 at Dubai World Trade Centre

Genesis Named Double Finalist for 2020 Idea Awards

World Tourism Day 2020