SITA enhances baggage processing with ada-compliant solution at San Francisco International Airport
Automated self-bag drop will support high passenger volumes and sets new standard for ADA-compliant solutions.
26 July 2024 – SITA, the leading technology provider for the air transport industry, announces the successful completion of delivery testing for its state-of-the-art Swift Drop Self-Bag Drop (SBD) units in the new Alaska Airlines location at San Francisco International Airport (SFO) Harvey Milk Terminal 1. This milestone marks a significant advancement in passenger processing technology, enhancing the airport experience for millions of travelers.
Following a two-year relocation project from Terminal 2 to the new Terminal 1 for Alaska Airlines, this project will support SFO passenger processing and represents the first agent-facing ADA-compliant self-bag drop in the United States, setting a new standard for accessibility in airport technology.
“We are thrilled to partner with Hensel Phelps on this groundbreaking project at SFO,” said Shawn Gregor, President of Americas at SITA. “Our Swift Drop, a solution created in collaboration with Alstef Group, represents the next phase of technology evolution for airports, offering an efficient, accessible, and user-friendly solution for baggage handling. This project not only enhances capacity but also sets a new standard for ADA-compliance in the U.S. market.”
Utilizing SITA’s Swift Drop solution, the automated bag drop units are designed to handle the increasing volume of passengers, ensuring efficient and seamless baggage processing at SFO. Within Terminal 1, there are now more gates and 24 new terminal positions, including the deployment of 25 Swift Drops with 15 standard units and 10 hybrid units (SBD + CUPPS). Each solution uses a 3D digital camera system to ensure a high first-time read rate of 95%, processing each bag in under 15 seconds.
“We are proud to be the first airport in the U.S. to launch the SITA Swift Drop technology,” said SFO Airport Director Ivar C. Satero. “As an airport serving a region of innovation, our customers expect to see forward-looking solutions that make air travel easier and more efficient. We are grateful to the entire team that made this extraordinary experience possible.”
The ADA-compliant design ensures that the technology is accessible to all passengers, including those with disabilities. SITA’s solutions are embedded within its passenger processing portfolio, providing a consistent and seamless experience throughout the airport journey. The design allows passengers to easily roll their bags onto the unit, with minimal effort required for lifting and handling.
“Through our partnership with SITA, we’re able to offer our guests the first automated bag drop units at SFO. SITA’s contributions were instrumental in making opening day of our operations at Harvey Milk Terminal 1 a success; we’re excited to provide our guests with innovative technology that streamlines the check-in process and reduces congestion in our lobbies,” said Rick Hines, managing director of operations at Alaska Airlines.
Home >> Travel & Tourism Section
Highlights From Day Five of Dubai Fashion Week SS'25
Kalba Tigers roar the best in mini-football 5s
People of Determination Share their Success Stories at Mohammed Bin Rashid Libra ...
IMAN Developers onboards Versace Ceramics for One Sky Park in Jumeirah Village C ...
IIFA Announces “IIFA Dance Mania” – A Chance To Earn A Spot On The Grand IIFA S ...
LG To Introduce Exciting Vision For Future Living With 'LG Ai Home' Innovations ...
Dubai Sports Council hosts footballers Marco Asencio and Bakary Sagna along with ...
Highlights from Day Four of Dubai Fashion Week SS'25
The Charismatic Duo Siddhant Chaturvedi And Abhishek Banerjee Set To Shine As Ho ...
SharkNinja unveils newest innovations to positively impact people's lives in eve ...
Hungarian Ambassador Visits Dubai Culture to Explore Cultural Collaboration
Etihad airways announces new routes to warsaw and prague
The Abu Dhabi International Hunting and Equestrian Exhibition 2024 hosts the lar ...
Signature scents in the sky: Emirates creates new exclusive fragrances with luxu ...
Half a Million Birds Released to Boost the Sustainability of Houbara Populations ...
Union Coop Announces Price Reductions on 600 Products
Emirates wishes 'Onashamsakal' to customers celebrating Onam
Union Coop Agrees to Collaborate with Watani Al Emarat Foundation
1st Edition of 'Talent Atelier' programme opens horizons for Emirati Designers
Wizz air expands network with its first long-haul route connecting abu dhabi wit ...