Search DubaiPRNetwork.com

Home >> Travel & Tourism

Emirates implements plans to ensure smooth and punctual travel experience out of Dubai during runway closure

Emirates implements plans to ensure smooth and punctual travel experience out of Dubai during runway closure

Monday, April 15, 2019/ Editor -  

Share

Home >> Travel & Tourism
  • Measures result from 14 months of careful planning with stakeholders
  • Customers urged to arrive early to airport to minimise delays

Dubai, UAE, April 15, 2019:   With the Southern Runway revamp starting tomorrow at Dubai International Airport, Emirates has been working hard to implement measures to further maximise operational efficiencies at DXB and deliver a seamless experience for its customers departing and transiting through Dubai. The Southern Runway Closure at Dubai International Airport will be taking place from 16 April to 30 May 2019.

On Time Performance (OTP) is a key factor for smooth operations and a consistent customer experience on the ground and in the air, and is even more critical during the Southern Runway Closure with all flights at Dubai International utilising a single runway. One of Emirates’ key objectives during this period will be to reduce instances of flight delays and disruptions in Dubai and across its destination network. The airline is also placing a substantial emphasis on communication to its customers through a number of channels, to keep them accurately informed of their flight's status.

Safeguarding Punctuality 

Customers travelling during this period are encouraged to arrive to the airport early, and build in enough time to check in, pass through immigration and get to their gates. Customers are reminded to arrive to the airport at least three hours before their flight departures, and passengers can check-in as early as 24 hours ahead of their flights at the airport. Customers can also check-in online from 48 hours to 90 minutes ahead of their departure.

Once customers have cleared check-in and immigration formalities, they are advised to make sure they get to their boarding gates on time. Gates open 90 minutes before departure for long-haul flights, and Emirates has extended the opening time at its gates for short-haul flights to 75 minutes (instead of 60 minutes) to provide ample time for customers to board their flights. For flights departing to the United States, gates open 120 minutes before departure. As always, gates close 20 minutes before departure and timings are strictly followed to ensure flights depart on schedule. These time checks have been put in place to ensure minimal delays during this period.

Joint Efforts to Achieve Operational Excellence

Meticulous planning has been going on for over 14 months, involving collaboration across functions ranging from Flight Operations, Emirates Airport Services, Emirates SkyCargo, Emirates Flight Catering, Service Delivery, Engineering, Commercial Operations and Planning, Contingency Response teams, dnata as well as with external stakeholders, to optimise operations, as well as build in operational flexibility and resilience to mitigate possible disruptions at every juncture.

Taking into consideration the latest flight schedules as well as benchmarking best practices from the Northern Runway closure project in 2014, operational initiatives during the Southern Runway closure period include: procedures for efficient, quick aircraft turnarounds; reducing vehicle movements on the ramp; efficient movement of Cabin and Flight Deck crews to the aircraft; faster transit passenger flow procedures, predictive aircraft maintenance, and prioritising operationally restricted flights. 

The Southern Runway closure is happening during one of the quieter operational times of the year, and will be critical to increasing the long-term capacity of Dubai International Airport and maintaining the high-level service levels of the airline, especially ahead of Expo 2020 Dubai and the influx of visitors expected during that period.


Previous in Travel & Tourism

Next in Travel & Tourism


Home >> Travel & Tourism Section

Latest Press Release

Face Shields Now Required for Cebu Pacific Passengers

Malabar Gold & Diamonds Opens 2 New Showrooms as Part of Its Global Expansion Pl ...

SEHA Extends Operating Hours for Specialities in Demand

New Month, New Goals

Four UAE startups among the 12 Fintech Companies Selected for Village Capital's ...

Up to €500,000 to Support the Most Promising Innovators: The Agrofood BIC Accele ...

Emirates Glass Emicool Sun T Series Leads Way as the Most Preferred Coating Opti ...

Sedar Global's Top Tips For Designing And Decorating A Kid's Space

Back to Back Monuments on the Horizon for UAE Team Emirates With Milano-sanremo ...

Jaguar Land Rover Teaches Driverless Cars How to Reduce Motion Sickness

Dubai International Academy Announces 99% Passing Rate for MYP Certificate

Kia Motors Collects Over 2,000 Pairs of Football Boots via UEFA Europa League Tr ...

Pre-Orders for Samsung's Galaxy Note20 and Galaxy Note20 Ultra Now Open in the U ...

Etihad Airways Reports Strong Start to 2020 With Second Quarter Heavily Impacted ...

HONOR 2020 H1 Business Achievements in International Markets

National Geographic Abu Dhabi Launches Sharkfest 2020 on 5th August 2020 at 9 Pm ...

Samsung Launches Galaxy Watch3 and Galaxy Buds Live

Make Up for Ever Introduces for the First Time Its New Active Care-in-foundation ...

UPS Releases 2Q 2020 Earnings

The Last Few Weeks of Dubai Shopping Mall Group's Summer Promotion