Search DubaiPRNetwork.com

Home >> Banking & Investments

Samsung Receives Prestigious Consumer Friendly Company Certificate from the Department of Economic Development

Samsung Receives Prestigious Consumer Friendly Company Certificate from the Department of Economic Development

Tuesday, October 27, 2020/ Editor -  

Share

Home >> Banking & Investments

New standards have been introduced as an integrated system and Samsung’s 90.46 percent pass rate illustrates its sustainability and competitiveness excellence 

Dubai, UAE 27, October 2020:  Samsung Gulf Electronics today announced the results of a comprehensive business evaluation conducted by the Department of Economic Development (DED) and based on the GCC region’s first-of-its-kind Consumer-Friendly Standards assessment. Launched last year by the Commercial Compliance and Consumer Protection (CCCP) sector in Dubai Economy, a series of new standards were introduced as an integrated system to help traders upgrade their services to customer-oriented certified. 

As an organization committed to maintaining sustainability and competitiveness excellence, Samsung submitted an online request to receive the prestigious Consumer Friendly Company (CFC) certificate from DED. Outstanding success in these areas has since been acknowledged. Samsung received a 90.46 percent pass rate and is now one of the top five performing organizations in the UAE.

Kiran Kumar Tewari, Head of Customer Service Group at Samsung Gulf Electronics, said: “We are proud to receive the CFC certificate from DED. Our enduring commercial success and the brilliant relationships we enjoy with our customers stems from our consumer-first approach. For Samsung, enriching people’s lives and contributing to societal prosperity means remaining competitive and driving sustainability. Today, we are even more inspired to continue meeting our objectives concerning these priorities.” 

Samsung’s official recognition illustrates the brand’s dedication in driving actions to provide a customer experience that is unique, sustainable, and competitive. In terms of sustainability and competitiveness, Samsung scored 41/45 percent and 49.4/55 percent, respectively, culminating in the overall score mentioned above. Moving forward, the aim to elevate these standards even higher to benefit customers. 


Previous in Banking & Investments

Next in Banking & Investments


Home >> Banking & Investments Section

Latest Press Release

Genesis Luxury Flagship SUV the GV80 Debuts in the Middle East & Africa

ENBD REIT Announces H1 NAV of USD 198 Million (USD 0.79 per share)

Shoppers Can Spend and Win Big With Top Promotions Over 3 Day Super Sale Weekend

Summary of Weekly Real Estate Transactions for the Week Ending 26 November 2020.

An Extended Weekend of Celebrations at the Waterfront Market

Dubai Gold & Jewellery Group Launches an Interactive Map for an Enhanced Gold So ...

Water Scarcity Issues in Middle East Countires Need Integrated Approach

International Air Connectivity Crisis Threatens Global Economic Recovery

HHC Organises Trial Race ahead of the Camel Trek Marathon for UAE Expats

Shop for Mega Deals at Big-name Stores With Up to 90 Per Cent Off for 3 Day Supe ...

Don't miss the last Ladies' Nights of 2020 at CLYMBâ„¢ Abu Dhabi

The Anti-Smoking International Alliance in London Re-elects its Emirati Presiden ...

Karl Lagerfeld Introduces a New Style in the Fall-Winter 2020 Eyewear Collection

HONOR Celebrates White Friday with Affordable Offers to Upgrade Smart Devices

ENEC Recognizes Stakeholder Commitment During Virtual Forum

Strides Ahead: How 5G Will Become the New Frontier of Sports

Rare Case of Bowel Obstruction, Treated Laparoscopically at Aster Hospital in Qu ...

Paymentology to Help Reshape the $5.4 Trillion Digital Payments Industry

Last Chance to avail Carrefour Friday's Unparalleled Discounts Across UAE

Discover Your Perfect Shade of Beige this Autumn/ Winter from Emilia-Romagna